Help Centre
We understand that sometimes you may encounter difficulties or have questions while using our services; and we're here to assist you every step of the way.
Activate a pasby™
Seeking info on obtaining a pasby™ as an African national or resident? Find it here.
Using pasby™
Find helpful information on preventing or addressing common issues encountered while using your pasby™.
Managing my e-ID
Easily learn how to manage, block, and modify your identity associated with pasby™.
Other questions
If you have any other questions about pasby™ bothering you, don't worry, we've got you covered here.