Help Centre

We understand that sometimes you may encounter difficulties or have questions while using our services; and we're here to assist you every step of the way.

    Activate a pasby

    Seeking info on obtaining a pasby as an African national or resident? Find it here.

    Using pasby

    Find helpful information on preventing or addressing common issues encountered while using your pasby.

    Managing my e-ID

    Easily learn how to manage, block, and modify your identity associated with pasby.

    Other questions

    If you have any other questions about pasby bothering you, don't worry, we've got you covered here.