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Help Centre

We understand that sometimes you may encounter difficulties or have questions while using our services; and we're here to assist you every step of the way.

    Activate a pasby™

    Seeking info on obtaining a pasby™ as an African national or resident? Find it here.

    Using pasby™

    Find helpful information on preventing or addressing common issues encountered while using your pasby™.

    Managing my e-ID

    Easily learn how to manage, block, and modify your identity associated with pasby™.

    Other questions

    If you have any other questions about pasby™ bothering you, don't worry, we've got you covered here.