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Step-by-step answers for pasby users — activation, everyday use, e-ID management, and security. Browse by topic or contact support if you are stuck.
Activate a pasby
Obtaining pasby as an African national or resident — passport, ID numbers, and registry issues.
Browse articles →Using pasby
Common questions while authenticating, sharing claims, and using pasby day to day.
Browse articles →Managing my e-ID
Update passcodes, change registered address data, and manage identity linked to pasby.
Browse articles →Other questions
Passcodes, blocking, deletion, lost devices, compatibility, and security concerns.
Browse articles →
Still need help?
Our support team can assist with activation, account recovery, and security concerns.
Looking for developer docs? docs.pasby.africa